SOMmaps

Most knowledge resides in the head of people and thus the problem is to find the right person in time. Traditional Business Intelligence approaches lack generalisation capabilities, are biased, are late and expensive; mostly caused by human intervention.

We solve the problem by generating a graphical representation of the knowledge space. Not in the form of a graph representation as is common practice, but in a more flexible representation that is capable of hosting new relevant knowledge expertises. First by linguistic processing of various free form textual data sources revealing profile or expertise information. Then a topographic map is generated that can be explored interactively and interesting structural facts of the data collection are reported in a document for later analysis.

The map’s generic property also allows for anomaly detection and can be helpful in assuring public safety. Anomalies emerge in several ways: statically as well as dynamically (online monitoring). Having the information is one thing, but failing to connect to it can be fatal.

The customer’s benefits are:

• high level structures are visualised by a 3D map
• actuality as well as low human effort since the whole workflow (including linguistic processing and map generation) is fully automated
• detection and visualisation of anomalies
• combination of exploration (interactive browsing) as well as evaluation services (report generation)